Terms of Service

Last updated: October 1, 2025

1. Acceptance of Terms

By accessing and using Qualitative Research Analyzer, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Qualitative Research Analyzer provides AI-powered analysis tools for qualitative research, including transcript analysis using frameworks such as CFIR (Consolidated Framework for Implementation Research) and NASSS (Non-adoption, Abandonment, Scale-up, Spread, and Sustainability). The service helps researchers transform interview transcripts and qualitative data into structured, publishable insights.

3. User Accounts

To use certain features of our service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Promptly update your account information
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to use the service to:

  • Upload or analyze content that violates any laws or regulations
  • Share confidential information without proper authorization
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service
  • Use the service for any unlawful or fraudulent purpose
  • Violate research ethics or participant confidentiality

5. Intellectual Property

You retain all ownership rights to your research data and content. By using our service, you grant us a limited license to process and analyze your data solely for the purpose of providing the service. We do not claim ownership of your research materials, and we will not use your data for any purpose other than providing and improving our service.

The service itself, including all software, designs, and content created by us, remains our intellectual property.

6. Data Processing and Privacy

Your use of our service is also governed by our Privacy Policy. By using the service, you consent to the processing of your data as described in our Privacy Policy. You are responsible for ensuring that any personal data in your research materials is handled in compliance with applicable data protection laws and research ethics guidelines.

7. Research Ethics

You represent and warrant that all research data uploaded to our service has been collected in accordance with applicable research ethics guidelines, including obtaining appropriate informed consent from participants. You are solely responsible for de-identifying sensitive information before uploading.

8. Service Availability

While we strive to provide reliable service, we do not guarantee uninterrupted or error-free operation. We reserve the right to modify, suspend, or discontinue any part of the service at any time with reasonable notice.

9. Limitation of Liability

Our service provides AI-assisted analysis tools to support your research. The outputs are intended to supplement, not replace, your professional judgment. We are not liable for any decisions made based on the analysis provided by our service. The service is provided "as is" without warranties of any kind.

In no event shall our liability exceed the amount paid by you for the service in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the service, violation of these terms, or violation of any rights of another party.

11. Termination

Either party may terminate this agreement at any time. Upon termination, your right to use the service will cease immediately. You may download your data before termination. We may retain anonymized, aggregated data for service improvement purposes.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the service. Continued use of the service after changes constitutes acceptance of the modified terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to conflict of law provisions.

14. Contact Information

For questions about these Terms of Service, please contact us at:

Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@qualitative-research.org
Website: https://qualitative-research.org